Shipping policy
Shipping Policy
Where we ship
We currently ship to addresses within the United States only.
Processing time
At VercHaus we aim to process and dispatch your order within 1-2 business days after payment. Orders are not shipped on weekends or public holidays.
Shipping rates
Standard shipping: $5.99 per order.
Free standard shipping on all orders of $25 or more.
Shipping costs are always shown at checkout before you pay.
Delivery time
Delivery time depends on the shipping option at checkout:
- Standard shipping ($5.99): delivery typically takes 8-11 business days.
- Free standard shipping (orders $25 or more): delivery typically takes 6-20 business days.
Delivery times are estimates and depend on your location.
Order tracking
You will receive a confirmation email with tracking information as soon as your order has been dispatched.
Delays
Unexpected delays, such as carrier issues, severe weather or high order volumes, may affect delivery times. Estimated delivery times are not guaranteed.
Lost, damaged or incorrect orders
If your order arrives damaged, is incorrect, or has not arrived within a reasonable time after the estimated delivery window, please contact us at teamverchaus@gmail.com and we will help resolve the issue. Please see our Refund Policy for return details.
Contact us
VercHaus
Email: teamverchaus@gmail.com
Address: Office 489, 18 Young Street, Edinburgh EH2 4JB, United Kingdom